Overview
Desktop Support Technician Jobs in Durban, South Africa at HR Matters
Position: Desktop Support Technician – (3 month contract)
The above vacancy is available for suitably qualified individuals to support the department to meet its objectives so as to contribute positively to the overall company objectives.
POSITION INFO:
Duties
Diagnose and troubleshoot network and desktop (and related IT devices) problems
Perform daily and weekly backups and updates
Create and manage asset register for various IT devices
Installation and configuration of OS, drives, and applications
Assemble/build PCs and/or replace equipment
End user account setup and configuration
Visualisation of helpdesk and network incidents
Finance accounting software support
Develop advanced office files for other departments
Perform preventative IT maintenance and security activities
Support network and stand-alone printers
Ensure all IT related operations run smoothly
Create reports for IT department
Ensure compliance with company IT security rules
Perform ad hoc activities as and when required
Minimum Requirements
Minimum education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT Technical Support or NC, IT:
System Support (PC Engineering) – candidates must have at least one of these qualifications with NQF level between 4-6
At least 3 years relevant work experience
IT specific requirements:
Experience in Networking, Operating Systems (OS) from Windows 7 to current, MS Office 2019 to current (M365), CompTIA A+, CompTIA N+, and Active Directory
Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage
CompTIA Security+ is an advantage
Basic knowledge of PLC is an advantage
Ability to work shifts, overtime, and stand-by as and when required
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Title: Desktop Support Technician
Company: HR Matters
Location: Durban, South Africa
Category: IT/Tech (IT Support, Desktop Support, Systems Administrator, HelpDesk/Support)
