Overview
Delivery Manager Jobs in Bellville, South Africa at Sanlam
TheDelivery Manageris responsible for establishing, promoting, and governing the delivery management practices, methodologies, and tools used across the organization’s BI and data/analytics teams. This role will lead the Delivery Management Center of Excellence, ensuring consistent and efficient delivery of BI and data solutions through the adoption of industry-standard delivery frameworks and processes.
Lead the Delivery Management Practice:
Establish, train and communicate delivery management standards, processes, and best practices aligned with industry methodologies (e.g., Scrum, Kanban, Agile, etc.) across SBI.
Ensure the teams adhere to Scrum principles and practices. Develop, train, maintain and communicate delivery management frameworks tailored to the SBI needs, including project planning, risk management, and reporting templates.
Coach and mentor delivery management professionals, such as Scrum Masters, Delivery Leads, and Product Owners, to enhance their skills and effectiveness.
Evaluate and implement delivery management tools (e.g., JIRA, Confluence) to support project planning, tracking, andcollaboration.
Foster a culture ofcontinuous improvementand knowledge sharing within the Delivery Management Practice.
Monitor and Report on Delivery Performance Across SBI:
Define and implement metrics to measure and track the performance of initiatives across SBI.
Generate regular reports and dashboards to communicate delivery progress, risks, and issues to senior stakeholders.
Identify areas for improvement and recommend corrective actions to optimize delivery processes.
Key Responsibilities:
Ceremony Facilitation:Lead and facilitate the various agile ceremonies including standups, sprint planning, sprint retros, and stakeholder updates.
Backlog Management:Assist the outcome owners and team in maintaining and prioritizing the scrum and kanban backlogs. This includes demonstrating the understanding of the work and solution and facilitating the translation of tickets into actionable tasks. There should be a focus on ensuring that the backlog is continuously clean, up to date, and constantly refined based on priority changes and business needs.
Sprint Execution:Support the team in executing against the sprint goals, tracking progress towards sprint goals and ensuring adherence to the definition of done, ready, and acceptance criteria for each task. This includes the proactive removal of impediments, aiding in addressing blockers and communicating new information or escalations to the stakeholder group.
PromoteCollaboration:Foster a culture ofcollaboration, transparency, andcontinuous improvementwithin the team. Encourage opencommunication, knowledge sharing, andcross-functional collaborationto ensure that the team works cohesively towards common goals and delivers value to the customer.
StakeholderCollaboration:Be the conduit to assist the team with interactions and facilitate discussions and logging of requests to external teams (dependencies) in a timely manner. These teams include the broader data platform and other hubs that exist within the SBI context. Stakeholdercollaborationalso includes the continuous reporting of ticket status to outcome owners and other external stakeholders where necessary together with identifying key RAID items and ensuring a clear understanding and alignment of requirements and priorities.
Reporting and Metrics:Generate and analyze relevant metrics and reports to track team performance, ident…
Title: Delivery Manager
Company: Sanlam
Location: Bellville, South Africa
Category: Management, IT/Tech
