Overview
Debtors Controller Jobs in Bryanston at Tourvest Travel Services
To ensure that there is effective cash collection from TTS clients. Maintaining client accounts and expectations effectively and efficiently.
Ensure that all transactions on the credit card statements are accompanied by complete supporting documentation.
Receive credit card statement / print debtor’s statement.
Ensure that all documents attached are 100% correct.
Swipe card – only for completely matched invoices on hand.
Phone to confirm that client has no queries and request reconciliation – phone calls to happen every second week per client.
Respond to queries within 24 hours of receipt and resolve within 5 working days.
Deliver invoices to client with completed spreadsheet on a weekly basis.
Prepare a report of all missing orders and queries, and request from OPS Manager.
Effective communication with internal and external clients, maintain good relationships.
Always be polite and respectful.
Attend client meetings at their premises.
Regular meetings (at least every 3 months per client) to be held with clients, between CGM, Debtors Controller and Debtors Supervisor.
Clients to pay as per agreed terms.
To ensure that deliveries of documents are delivered to clients timeously.
Monitor age analysis daily.
Quality control check supporting documents to be delivered to clients.
Monitor the clients’ card statement every second month to pick up any irregularities.
Run the Open Item accounts monthly, monitor and review the outstanding balances.
Assist staff where necessary to clear.
Ensure consistent and accurate filing and storing of TTS records and working documents.
Ensure that the company is not at risk for Finance charges.
Ensure invoices are delivered timeously so that there is no risk that the client won’t pay (closed trip or project on the client side etc.).
Advise new clients of the interest implications should they pay their lodge card late.
Follow up on card in pocket clients weekly.
Any task assigned to you by your manager.
Report any irregularities known to you.
Assist fellow colleagues as and when necessary.
Supply Management with reasonable and accurate figures to assist with decision making.
Raise concerns with the relevant department for incorrect client setup, fee setups etc.
Regular checks to be done on all invoices to ensure the fees are charged.
Identification and reporting of Key Risk areas to management and solutions thereof.
To ensure that all fraudulent charges are communicated/ disputes with the relevant card company with 30 days.
Allocate payments against invoices.
Investigate all un-allocated receipts and journals, identify doc no.
Chase client for unpaid amounts according to agreed payment terms.
Minimum Requirements:
National Diploma or BCOM Finance qualification.
Minimum of 5 years of similar experience.
Job Types: Full-time, Permanent
Application Question(s):
Do you have experience dealing with international payments?
Education:
Diploma (Preferred)
Experience:
Debtors: 5 years (Required)
License/Certification:
Do you have a valid drivers license? (Required)
Application Deadline: 2024/10/09
Title: Debtors Controller
Company: Tourvest Travel Services
Location: Bryanston
