Overview
Debtors Clerk & Administrator Jobs in Cape Town, Western Cape, South Africa at Payment24
Title: Debtors Clerk & Administrator
Company: Payment24
Location: Cape Town, Western Cape, South Africa
Debtors Clerk & Administrator
Payment24 Group
Cape Town – Century City
Permanent | Full Time
⚖️ Non EE/AA
Position: Debtors Clerk & Administrator
Location: Century City, Cape Town
Reports To: Head of Finance
About Us
Payment24 is a leading fuel, fleet, and payment technology solutions provider operating across multiple African markets and beyond. Our platforms enable fuel retailers, corporate fleets, and loyalty partners to manage complex transaction, billing, and reconciliation processes at scale.
We are seeking a highly organised Debtors Clerk & Administrator with a strong finance background and solid administrative capability, particularly in managing merchant and customer records, documentation, and compliance-related processes.
Minimum Requirements
- Diploma or Certificate in Finance, Bookkeeping, Administration, or a related field (advantageous)
- Minimum 3–5 years’ experience in a Admin / Debtors / Accounts Receivable role, ideally within a high-volume or transactional environment
- Proven experience in administrative support functions related to customer or merchant management
- Own transport preferred
- Strong MS Excel skills (including Pivot Tables, VLOOKUP/XLOOKUP, data validation)
- Experience working with accounting or ERP systems (e.g. Sage, Xero, QuickBooks, or similar)
- Exposure to data governance, document control, and POPIA-aligned processes will be a strong advantage
Key Responsibilities
Debtors & Finance Responsibilities
- Manage and maintain debtor accounts for a diverse client base, including fuel merchants, corporate clients, and loyalty partners
- Accurately process and allocate daily customer receipts
- Prepare, issue, and follow up on monthly statements
- Perform effective collections and manage overdue accounts
- Investigate and resolve account queries in collaboration with sales, operations, and support teams
- Perform monthly customer account reconciliations
- Assist with fuel merchant reimbursement processing related to loyalty and incentive programmes
- Provide ad-hoc finance support, including reconciliations, reporting, and audit preparation
Administrative & Compliance Responsibilities
- Manage merchant and customer administration, including onboarding documentation, account updates, and record maintenance
- Maintain structured customer and merchant master data across finance and operational systems
- Ensure accurate document management, filing, and version control (contracts, agreements, compliance documents, onboarding packs)
- Support POPIA-aligned data handling practices, including secure storage and controlled access to customer and merchant information
- Liaise with internal teams to ensure customer and merchant records remain current, accurate, and audit-ready
- Assist with internal compliance, audit requests, and information verification processes