Overview
Debtors Clerk Jobs in Durban, KwaZulu-Natal 4001 at Berea Group Of Colleges
Job description
Key Responsibilities:
Accurately updating customers’ information
Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
Ensuring all quality of work is in line with Service Level Agreements.
Negotiate payment arrangement in accordance with set standards
Requirements:
A good telephone manner, customer service orientation and attention to detail is what it takes to succeed in this role, as well as the following key requirements:
Education:
Grade: 12
Experience:
1 years’ experience in debt collection and/or relevant tertiary qualification
Knowledge/ Skills:
NCA (National Credit Act).
CPA (Consumer Protection Act).
Debtors Processes.
POPI (Protection of Personal Information).
DCA (Debt Collectors Act).
Collection.
Understanding of the life cycle of an account
Understanding of the collection process and the systems that drive these processes
Able to work overtime when required, Public Holidays included.
Computer literacy – MS Office
Job Type: Full-time
Education:
High School (matric) (Required)
NB: Please note that accommodation and transportation will be provided.
Job Type: Full-time
Work Location: In person
Title: Debtors Clerk
Company: Berea Group Of Colleges
Location: Durban, KwaZulu-Natal 4001
Category:
