Overview
Debtors Administrators Jobs in Western Cape at The Foschini Group
Full Job Description
Key Responsibilities:
Correspond to all incoming queries (telephonic/e-mail) and action accordingly
Analysis of customer TFG accounts relating to debits and credits
Processing of DETS reports (Bank Reports)
Validating, preparing and processing of customer/agency refunds
Tracing and Allocating customer account payments from different sources
Providing support to internal/external customers within agreed SLA response times
Providing the necessary support relating to the life cycle of an employee account
To understand and correct suspended/rejected transactions from stores and head office
Qualifications and Experience:
Matric qualification
Finance related qualification [advantageous]
2 Years Administration experience
Skills:
Have excellent analytical and problem-solving skills
Have accounting/Financial and Administrative experience (advantage)
Have vision; Odyssey; Alpha; UAD; CSM and SharePoint knowledge and experience
Be computer Literate (Microsoft Office- Intermediate)
Show attention to detail and be numbers oriented
Be customer service orientated
Be goal orientated and have multiple task management skills
Have business writing and listening skills
Have the ability to work under pressure, independently and within a team
Have the ability to self-manage by planning and organizing workload to meet deadlines
Behaviours:
Achieving Results – Is ‘results’ driven and achieves success by proactively tackling challenges
Meeting Customer Expectations – Consistently delivers exceptional customer service
Planning & Organising – Uses a structured approach to effectively manage tasks
Presenting & Communication – Articulates ideas clearly to different audiences
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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Title: Debtors Administrators
Company: The Foschini Group
Location: Western Cape
Category:
