Overview

Debt Collector – Call Centre Jobs in Bellville, Western Cape 7530 at RS Consult

Job Title: Debt Collector – Call Centre

Location: Bellville

Job Type: Full-time

Working Days: Weekdays (8 hours plus breaks) and occasional Saturdays (4 hours)

Salary & Benefits: R6 000,00 per month gross salary

This is a talent pool advert, with the intention to source candidates for an upcoming project. Kindly note that application to the talent pool is treated accordingly and you may be contacted in the near future about this opportunity.

About The Client:

Our client, a debt collection company based in Bellville, is seeking debt collectors to join their team.

Key Performance Areas:

Achieve allocated collection targets.

Meet productivity targets through effective communication and negotiation.

Monitor and optimize Promise to Pay (PTP) commitments daily.

Maintain accurate debtor information and ensure proper account maintenance.

Apply laws, rules, and regulations relevant to the collections process.

Handle interactions with empathy, tact, and professionalism.

Understand and meet daily, weekly, and monthly productivity targets.

Track metrics such as number of calls made, productive hours, and Right Party Contacts (RPCs).

Convert RPCs into PTPs and ensure PTPs lead to successful collections.

Manage average PTP value effectively.

Ensure adherence to quality standards and compliance regulations.

Requirements

Requirements:

Matric Certificate

Minimum 2 years experience in outbound debt collections, outbound sales, or outbound customer service.

Clear criminal record.

Strong communication skills.

Computer literate.

Familiarity with collections systems is advantageous.

Skills:

Target-driven

High integrity

Strong work ethic

Self-motivated

Ability to work under pressure

Reliable

Time management skills

Team player

If you are ready to join a dynamic team and contribute to our client’s success, please submit your resume and application form. We look forward to reviewing your application.

Title: Debt Collector – Call Centre

Company: RS Consult

Location: Bellville, Western Cape 7530

Category:

 

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