Overview
Debt Collector Jobs in Cape Town at National Debt Advisors
NDA, is looking for driven and assertive Debt Collectors to join their dynamic and fast-paced company. We are looking for individuals who are strong and determined to join our team in the position of Debt Collector in the Payments department.
Requirements:
A minimum of 2 years working experience within the debt collection space
Criminal clear
Strong communication skills
Computer literate
Understanding / working knowledge of a collections system is advantageous
Qualifications
Grade 12
Computer Literate)
Bilingual (Afrikaans and English)
Skills:
Target driven
High level of integrity
Strong work ethic
Self-motivated
Able to work under pressure
Reliable
Time management
Able to work in a team
Competencies:
Be initiative when problem solving.
Good time keeping and attendance.
Paying attention to details
Good listening skills
Description:
Understand, interpret and apply policies and/or procedures to collections process
Demonstrates an accurate understanding of the collection system/s and can navigate it successfully
Adhere to / utilize the collections call script/s
Practice sound data ethics: ensure that all system requirements are adhered to and that special attention is paid to the quality of information obtained and captured
Ensure that all debtors information held on record is up to date and accurate and ensure that the accounts are properly maintained at all time on the collections system
Delivery of high level of customer service by maintaining a pleasant and enthusiastic manner with everyone and ensuring that queries are dealt with promptly (debtors)
Deal with people and/or debtors in a manner which shows empathy, tact, and professionalism.
Receive, respond and/or escalate (where necessary) incoming queries or complaints; provide information, explain policy and procedures, and/or facilitate a resolution.
Job Types: Full-time, Permanent
Application Question(s):
What is your expected salary for this position?
Education:
High School (matric) (Required)
Experience:
Debt Collection: 2 years (Required)
Work Location: In person
Title: Debt Collector
Company: National Debt Advisors
Location: Cape Town
