Overview
Debt Collection & Property Administrator Jobs in Johannesburg, Gauteng, South Africa at Heya South Africa
Title: Debt Collection & Property Administrator
Company: Heya South Africa
Location: Johannesburg, Gauteng, South Africa
WE’RE HIRING | Debt Collection & Property Administrator
HEYA is looking for an experienced Debt Collection & Property Administrator to join our growing team and support a US-based residential property management client.
We’re looking for someone with hands-on experience in** consumer debt recovery**, ideally within the residential property management sector, who is also comfortable working with property management systems and detailed administrative processes.
Key Requirements:
✔ Proven experience in consumer debt collection/recovery
✔ Experience working with US residential property management clients will be highly advantageous
✔ Strong administrative, data-entry, and record keeping skills – Quick books is an advantage
✔ Excellent written and verbal English communication
✔ Strong attention to detail and ability to work with sensitive financial information
✔ Experience with lease administration, security deposits, or accounts payable will be advantageous
✔ Ability to work US business hours from South Africa
Key Responsibilities:
• Conduct outbound calls to former residents with outstanding balances
• Handle inbound calls relating to collection notices and resident accounts
• Negotiate and set up payment plans
• Conduct skip tracing for unreachable former residents
• Maintain accurate account notes and status updates in Wrike Task Management Software
• Escalate accounts to US-based collection agencies as directed
• Process security deposit dispositions and prepare legally compliant documentation for California properties
• Ensure security deposit disposition letters are completed within the required 21-day timeframe
• Handle resident disputes and correspondence relating to security deposits
• Review and maintain move-out documentation and digital records
• Audit accounts payable invoices and verify that unit assets have been correctly recorded in Yardi Voyager
• Identify and update missing unit assets relating to capital expenditures such as carpets, appliances, and countertop resurfacing
• Review leases and lease renewals for accuracy, completeness, and required documentation
• Follow up with Property Managers and Leasing Consultants to resolve missing or incorrect information
We’re looking for someone who is proactive, highly organised, detail-oriented, and comfortable taking ownership of financial, compliance, and property administration processes.
Location: South Africa, Johannesburg (IN-OFFICE)
Position: Full-Time
Working Hours: US Business Hours (TBC)
Ready to take the next step in your career?
Send your CV to [email protected] and use the subject line: Debt Collection & Property Administration Specialist
- #Hiring #DebtCollection #DebtCollector #PropertyManagement #PropertyAdministration #LeaseAdministration #AccountsReceivable #SouthAfricaJobs #JohannesburgJobs #NowHiring