Overview
Dealership Service Advisor Jobs in Pretoria, South Africa at Sydsen
Service Advisor Position (Automotive)
Are you a
customer-focused
and
results-driven
professional with a passion for the automotive industry? Our International Customer is looking for a
highly skilled and proactive Service Advisor
to
join our team
and play a vital role in delivering a seamless aftersales experience. This is a frontline position that requires exceptional organization, confidence, and a commitment to outstanding customer service.
Dealership Service Advisor
Salary:
Negotiable
Employment Type:
Permanent
Key Responsibilities:
Welcome clients, open job cards, and manage service bookings
Accurately record customer concerns and vehicle issues
Serve as the liaison between customers, workshop, and parts departments
Provide timely updates on service progress, quotes, and additional work
Ensure all services and repairs receive proper authorization
Conduct professional vehicle handovers to ensure quality service and satisfaction
Follow up on outstanding service invoices and payments
Maintain CSI/SSI targets, ensuring a positive customer experience
Stay updated on OEM bulletins and campaign notices
Ensure compliance with internal systems, policies, and audit standards
Minimum Requirements:
Grade 12, with a relevant automotive diploma or certificate
Valid driver’s license
Minimum 2 years of OEM dealership experience
Strong understanding of service advisor processes and procedures
Excellent customer service skills with a proven CSI track recordStrong administration skills and attention to detail
Ability to use initiative and adapt in a fast-paced environment
Willingness to work Saturdays and public holidays
Familiarity with dealership management systems (Evolve, IAL, etc.)
Why Join Us?
Competitive salary package
Career growth opportunities in a reputable dealership
A dynamic and team-orientedwork environment
Ongoing training and development
If you are ready to take your career to the next level and make a meaningful impact,
apply today!
Send your CV to  or contact us on
Title: Dealership Service Advisor
Company: Sydsen
Location: Pretoria, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, HelpDesk/Support)
