Overview
Datadog Subject Matter Expert Jobs in Johannesburg, Gauteng, South Africa at Anicalls
Title: Datadog Subject Matter Expert
Company: Anicalls
Location: Johannesburg, Gauteng, South Africa
Summary:
Datadog Subject Matter Expert (SME) to lead the design, implementation, optimization, and ongoing management of monitoring, observability, and alerting solutions across our technology landscape. The SME will act as a trusted advisor and technical authority, enabling teams to maximize the value of Datadog for performance monitoring, application observability, infrastructure health, security insights, and operational excellence.
Key Responsibilities
Design & Architecture:
Develop scalable observability strategies using Datadog for applications, infrastructure, cloud services, and security monitoring.
Architect dashboards, monitors, and alerting frameworks tailored to business and operational requirements.
Implementation & Integration
Lead deployment and configuration of Datadog agents, integrations, and APIs across hybrid/multi-cloud environments (AWS, Azure, GCP, on-prem).
Integrate Datadog with CI/CD pipelines, logging systems, and collaboration tools (e.g., Slack, ServiceNow, Jira).
Optimization & Governance:
Establish best practices for metric collection, log ingestion, tracing, and anomaly detection.
Optimize cost management and usage efficiency of Datadog licenses and features.
Ensure alerting policies reduce noise while providing actionable insights.
Collaboration & Enablement:
Partner with Network, Backup, Storage Cloud, Security, and Application teams to embed observability into daily operations.
Conduct training, documentation, and workshops to upskill engineering teams in Datadog usage.
Troubleshooting & Support:
Serve as escalation point for Datadog-related performance or monitoring issues.
Perform root-cause analysis using Datadog dashboards, traces, and logs to identify and resolve system issues quickly.