Overview
Data Center NOC FO Manager Jobs in Johannesburg, South Africa at FACT
We are seeking a highly skilled Data Center NOC FO Manager to lead 24 / 7 operations at a mission-critical facility. This role is responsible for overseeing infrastructure monitoring, incident management, and the performance of a dedicated NOC team. The ideal candidate is technically strong, calm under pressure, and excels in stakeholder and team leadership.
Key Responsibilities
NOC Operations & Management
Lead the Data Center NOC team to ensure round-the-clock infrastructure monitoring.
Respond to incidents, initiate escalations, and drive resolutions to minimize downtime.
Implement operational best practices, compliance processes, and detailed documentation.
Infrastructure & Technical Oversight
Manage the health of critical infrastructure : UPS, HVAC, AC units, generators, and DC power plants.
Conduct risk assessments and ensure industry-standard compliance and maintenance.
Act as the key point of contact for MTN stakeholders and clients.
Ensure transparent communication regarding outages, maintenance, and upgrades.
Manage vendor relationships and drive service quality improvements.
Mentor, train, and manage a team of NOC engineers.
Encourage a proactive, high-performance culture.
Ensure continuous learning and skills growth in line with technological developments.
Qualifications & Requirements
Minimum Requirements :
5+ years’ experience in Network Operations / NOC Management / Infrastructure Oversight
2+ years leading technical teams in a 24 / 7 data center or critical operations environment
Bachelor’s Degree in Electrical, Mechanical, or Computer Engineering (Master’s preferred)
Proficiency in MS Office (PowerPoint, Excel, Word), reporting, and technical documentation
Skills & Attributes :
Strong knowledge of network systems, power / cooling infrastructure, and monitoring tools
Excellent leadership, conflict resolution, and communication abilities
Proven track record of performance under pressure in high-availability environments
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Data Center Noc Fo Manager
• Johannesburg, South Africa
#J-18808-Ljbffr
Title: Data Center NOC FO Manager
Company: FACT
Location: Johannesburg, South Africa
Category: Management
