Overview
Data Analyst/Senior – Discovery Jobs in Sandton, South Africa at Discovery Limited
Position: Data Analyst (Senior) – Discovery Life
Discovery – Discovery Life
Data Analyst (Senior)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Life
Discovery Life is an ever-growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world-class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
The main responsibility of the role is to provide technical support to the credit control and premium collection function at Discovery Life. This involves ensuring that processes and procedures are in place for successful premium collection, that corrective measures are taken for unsuccessful premium collections, and that policy refunds or credits are correctly administered. This also requires testing new business processes and enhancements, as well as sourcing data or reports for analysis and further action.
Areas of responsibility may include but are not limited to:
Contribute to business plan (test scenarios) with testers about new releases to ensure this runs efficiently.
Assist with testing new releases, enhancements, data fixes, and client notifications.
Liaising with team leaders across all business teams to schedule and test various processes.
Actioning exception reports to ensure all premiums due are scheduled for collection.
Responsible for refunds, credits, and debits of ex-gratia or ad-hoc processes on policies to make sure payment and credit requests are valid, authorized, and timeously processed.
Providing credentialed data expertise and technical analysis support to various product and project teams.
Management reporting to guide business decisions. This includes oversight of the manual auto lapse business process.
Reporting – ad-hoc data requests plus analysis.
Manage assigned projects.
External and internal audit liaison.
Personal Attributes and Skills
Results Driven
Working with People
Customer Focus
Resourceful
Ensures Accountability
Action Oriented
Essential Technical Competencies
Communicates effectively (written and verbal)
Creative / strategic thinking
Sound decision-making skills
Qualification & Experience
Essential:
Matric
Minimum 4 years’ experience in Policy Administration or Finance
Product Knowledge in SA Life Insurance Industry
Proficiency in Microsoft Excel
Advantageous:
Minimum 1 year’s experience in a Team Leader (or similar) position
Accounting or Finance Qualification
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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Title: Data Analyst/Senior – Discovery
Company: Discovery Limited
Location: Sandton, South Africa
Category: Finance & Banking, Business
