Overview
Customer Support Consultant – Finance/Accounting Jobs in Mossel Bay, South Africa at Emporium Human Capital
Position: Customer Support Consultant – Finance / Accounting
Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
The successful candidate MUST possess the following:
A Business related tertiary qualification is preferred
Restaurant experience of 5-6 years highly recommended
Good Administration and Computer Skills (i.e. Windows, Word, spreadsheet, electronic mail, electronic sales package and understanding of Financial information)
Fully Bilingual (English and Afrikaans), Good Communication and Interpersonal Skills.
Financial Acumen and Numeric Proficiency
Proven ability to lead, coach, support, and motivate employees
Organizing and Planning Skills as well as proven Business skills
Great People skills in that you can handle Customer and Staff queries and conflict resolution
Willingness to work on weekends
Must have a valid driver’s licence
Solid experience in managing a team
RESPONSIBILITIES INCLUDE:
People Management:
Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.
Customer Focus:
Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.
Profits:
Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drive ownership of profit plan via communication and coaching.
Sales Focus:
Drive and implement marketing promotions and identify sales growth opportunities. Maximise sales through operational excellence.
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Title: Customer Support Consultant – Finance/Accounting
Company: Emporium Human Capital
Location: Mossel Bay, South Africa
Category: Management (Retail & Store Manager)
