Overview
Customer Support Agent Jobs in South Africa at TalentPop App
Title: Customer Support Agent
Company: TalentPop App
Location: South Africa
About Us
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
Connect with customers via chat, email, or phone to answer questions and resolve issues
Assist with everything from product inquiries to order tracking and returns
Deliver kind, clear, and helpful responses that leave a positive impression
Stay up-to-date with product knowledge and support practices to consistently offer high-quality service
What We Offer
Competitive pay with annual performance-based increases
Paid time off so you can take care of yourself
Comprehensive health stipend
Holiday bonuses to show appreciation for your hard work
A fully remote work setup — no commuting, ever
Opportunities for growth and advancement as we continue to expand
What We’re Looking For
Excellent English communication skills (both written and spoken)
At least 1 year of customer service experience (especially in e-commerce or remote support)
Experience with platforms like Zendesk, Gorgias, or Shopify (or a fast learner!)
Patient, empathetic, and responsible problem-solver
Enjoys being part of a team and takes pride in a job well done
What You’ll Need To Work From Home
Your own computer or laptop (i5 processor or equivalent preferred)
A reliable internet connection (minimum of 15 Mbps upload/download speed)
READY TO JOIN US?
If you’re passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
