Overview
Customer Success Executive Jobs in Johannesburg, Gauteng 2191 at Blue Robot Pty Limited
Full Job Description
Blue Robot is looking for a dynamic tech oriented team member to join its growing world-class Customer Success team who manage all experience activations and reporting for clients from our Johannesburg offices. The position requires daily communication with our agencies and brand clients. You will be comprehensively trained on Blue Robot’s product set.
Blue Robot has developed a technology that allows brands to interact automatically with audiences across Facebook, Instagram, Spotify, TikTok, Pinterest, and . Blue Robot shortens the path between creative ideas and execution, leveraging the complete functionality offered by various public and private API’s.
A typical day consists of:
Educating brands & agencies on Blue Robot’s offering by visiting agencies on a weekly basis
Managing communications with agency & brand & ensuring experience execution is optimal
Using generative AI for basic copy & content creation
Reporting on experience activity
Requirements
Digital marketing experience
Knowledge of advertising products and advantages
Ambitious and positive can-do attitude
Analytical thinking
Good Time management
Quick learner
Good problem-solving skills
Good numerical skills & attention to detail
Good verbal and written communication skills
Social media background – understanding conversational trends and opportunities
Passion for tech innovation
Benefits
A competitive salary and sales commission incentives
Flexi-time and remote working
1 – 3 month paid sabbatical after 5 years service
Great working culture with regular office events and team building
Fun working environment with skilled diverse individuals
Contribution towards home internet
Parking
Contribute to establishing a globally recognised brand
Opportunity to build your career
Title: Customer Success Executive
Company: Blue Robot Pty Limited
Location: Johannesburg, Gauteng 2191
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