Overview
Customer Service Specialist Jobs in Cape Town, South Africa at Findojobs South Africa
Position: Â Customer Service Specialist )
Industry:Chemical, Petrochemical, Oil & Gas
Job category:Other:
Chemical, Petrochemical, Oil and Gas
Location:Cape Town
Contract:Permanent
Remuneration:Market Related
EE position:Yes
Introduction
The above vacancy exists in our Packaged Gas department at our Cape Town facility, reporting to the Facility Supervisor. Suitably qualified candidates who meet the requirements of this role are invited to apply.
Overview & Key Responsibilities
The Customer Service Specialist will be responsible for receiving all customer orders for the gas and equipment and processing them from receipt to confirmation delivery status. The key responsibilities of the role include but are not limited to:
Customer liaison by taking and processing customer orders;
Placing orders with suppliers andstock management;
Maintaincustomer satisfactionand attend to complaints timeously;
Ensure accurate andup-to-datereconciliation of stock within the JDE system;
Minimum Requirements
A minimum of a post-matric qualification in administration or equivalent;
Must have a minimum of 5 years experience in a customer service administration environment;
Must have experience in stock control and replenishment;
Strong administrative, verbal and writtencommunication skillsare essential;
Must have goodcommunication skillsand telephone etiquette;
Must be customer-oriented and deadline-driven;
Proficient in MS suite and JDE system;
Must be flexible in terms of working hours;
Organisational skills andattention to detailare essential.
#J-18808-Ljbffr
Title: Customer Service Specialist
Company: Findojobs South Africa
Location: Cape Town, South Africa
Category: Customer Service/HelpDesk
