Overview
Customer Service Representatives Jobs in City of Cape Town, Western Cape, South Africa at EXL
Title: Customer Service Representatives
Company: EXL
Location: City of Cape Town, Western Cape, South Africa
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsÂ
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Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer’s needs
Data entry in various platforms
Qualifications
At least 1 – 3 years’ of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work