Overview
Customer Service Representative Jobs in South Africa at Remote Recruitment
Customer Service Representative
Fully Remote | South Africa-Based
Monday to Friday, 8 AM – 4 PM UK Time
R25,000 per month
Job Overview
We are seeking a dedicated and customer-focusedCustomer Service Representative to join our team. In this role, you will provide high-quality support via phone, email, and chat, assisting customers with inquiries, troubleshooting basic issues, and ensuring customer satisfaction. If you have strong communication skills and enjoy helping others, this is a great opportunity to build a career in customer service!
Key Responsibilities
Handle inbound and outbound customer interactions professionally.
Respond to inquiries via phone, email, and chat in a timely manner.
Assist customers with product and service-related questions.
Troubleshoot and resolve basic issues efficiently.
Maintain accurate customer records and update databases as needed.
Deliver excellent customer service to enhance customer satisfaction and retention.
Requirements
Excellent communication and problem-solving skills.
No prior experience needed; comprehensive customer service training provided.
Ability to work in a fast-paced environment while maintaining professionalism.
Stable internet connection and a quiet workspace for remote work.
Strong attention to detail and ability to multitask effectively.
#J-18808-Ljbffr
Title: Customer Service Representative
Company: Remote Recruitment
Location: South Africa
Category: Customer Service/HelpDesk (Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support)
