Overview
Customer Service Representative Jobs in South Africa at TalentPop App
Title: Customer Service Representative
Company: TalentPop App
Location: South Africa
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
Annual performance-based increases
Paid time off
Health stipend
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Proficiency in English (both written and verbal)
At least 1 year of customer service experience
Experience with tools like Gorgias, Zendesk, or Shopify is a plus
Excellent problem-solving and communication skills
Adaptable and solutions-oriented mindset
Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent
Minimum of 15 Mbps for both upload and download internet speed
Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
