Overview
Customer Service Representative Jobs in Sandton, Gauteng, South Africa at PartServe Channel Support (Pty) Ltd
Title: Customer Service Representative
Company: PartServe Channel Support (Pty) Ltd
Location: Sandton, Gauteng, South Africa
Company Description
PartServe Channel Support (Pty) Ltd is South Africa’s leading IT outsource warranty management company, representing top brands such as Acer, Lenovo, Epson, Canon, Sony PlayStation, Zebra, IBM, and more. With 5 branches across the country, PartServe specializes in out of warranty repairs, spare parts stocking, and IT asset disposal solutions for the corporate community.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Sandton. The Customer Service Representative will be responsible for providing top-notch customer support, ensuring customer satisfaction, enhancing the overall customer experience, and resolving any issues or inquiries promptly.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Strong focus on Customer Experience
Excellent communication and interpersonal skills
Ability to handle challenging situations with patience and empathy
Experience in the IT industry is a plus
High school diploma or equivalent