Overview
Customer service and Sales Specialist Jobs in Woodstock, Western Cape 7925 at Teleperformance South Africa
Handle inbound and/or outbound calls in a professional and courteous manner
Assist customers with inquiries, complaints, billing questions, and product support
Provide accurate information and resolve customer issues efficiently
Document customer interactions and update account information in CRM systems
Meet or exceed performance metrics including call handling time, customer satisfaction, and quality assurance scores
Follow communication scripts and standard operating procedures
Escalate complex issues to supervisors or specialized departments as needed
Maintain a positive, empathetic, and professional attitude toward customers at all times
Stay informed about company products, services, policies, and promotions
Job Types: Full-time, Permanent
Pay: Up to R8Â 500,00 per month
Work Location: In person
Application Deadline: 2025/05/30
Title: Customer service and Sales Specialist
Company: Teleperformance South Africa
Location: Woodstock, Western Cape 7925
Category:
