Overview
Customer Service Agent/JHB Jobs in Johannesburg, South Africa at Fly Safair
Position: Customer Service Agent (JHB)
Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist customers when there are flight disruptions and/or cancellations;
Handle and safeguard of confidential information;
Address any complaints in a professional and timeous manner;
Escalate any problematic issues to the Supervisor on duty;
Provide professional Customer service at all times.
Title: Customer Service Agent/JHB
Company: Fly Safair
Location: Johannesburg, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Call Center / Support)
