Overview
Customer Service Agent Jobs in Cape Town, South Africa at KTOB Solutions
Job Description
Are you detail-oriented and passionate about helping people navigate their private banking journey? Join our team as a Customer Service Agent and play a vital role in ensuring smooth, efficient online application processes for our clients.
Key Responsibilities:
Follow up with customers
Proactively track the status of submitted applications
Communicate with customers about any issues that need attention
Engage with clients by answering their questions about the status of their applications
Collaborate effectively with our sales team to gather all essential information
Partner with other departments to ensure we obtain any additional documentation needed for a smooth process
Requirements
Very detail-oriented
Clear communication
Strong organizational and time management skills
Basic knowledge of insurance terms and products
Follow-up discipline
Must Haves:
Financial services or private banking experience Preferred
Home office set-up
Fast internet speed
Benefits
Remote Work – No commute, work from anywhere
Career Growth – Opportunity to scale with a fast-growing team
Ongoing Training & Support – Stay ahead in the industry
Requirements
Are you detail-oriented and passionate about helping people navigate their private banking journey?
Join our team
as a Customer Service Agent and play a vital role in ensuring smooth, efficient online application processes for our clients.
Title: Customer Service Agent
Company: KTOB Solutions
Location: Cape Town, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, HelpDesk/Support)
