Overview
Customer Service Agent Jobs in Somerset West, Western Cape 7130 at Predator Offroad
Join the Predator Offroad Team
Position: Customer Service & Sales Support Agent
Location: Paardevlei, Somerset West (On-site)
Salary: From R10,000 – R14,000month (Based on experience)
Job Type: Full-time
Are you passionate about the offroad lifestyle and love helping people? Do you have experience in customer service or sales, and a knack for technical problem-solving? Predator Offroad is looking for a sharp, service-driven team player to take our customer experience to the next level.
What You’ll Be Doing
Handle incoming enquiries from clients via phone, WhatsApp, and email
Guide customers through our product offerings and help them find the best solution for their setup
Communicate order updates clearly and professionally
Use our internal CRM system to track orders and manage client communication
Work closely with our production and sales teams to coordinate fitments, deliveries, and updates
Troubleshoot basic technical questions and assist customers with confidence
What We’re Looking For
2–3 years experience in a customer service, sales, or support role
Bilingual in English and Afrikaans (important)
Excellent communication skills (verbal and written)
Friendly, confident, and calm under pressure
Technically minded (you don’t need to be a mechanic—but you should be able to grasp product details and speak the customer’s language)
Strong admin and computer skills
A proactive problem-solver with a can-do attitude
Bonus Points If You:
Have a personal interest in 4x4s, overlanding, or outdoor adventures
Have experience with CRM systems or order tracking software
Why Join Predator Offroad?
Be part of a passionate, fast-growing company in the offroad industry
Work in a dynamic and supportive environment
Help real enthusiasts gear up for real adventures
Room for growth within the company
How to Apply
Email your CV and a short motivational letter telling us why you’re a great fit to: [email protected]
Job Type: Full-time
Pay: R10Â 000,00 – R14Â 000,00 per month
Ability to commute/relocate:
Somerset West, Western Cape 7130: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Would you say you are technically minded?
Experience:
Sales and Customer Service: 2 years (Required)
Language:
English and Afrikaans (Preferred)
Work Location: In person
Title: Customer Service Agent
Company: Predator Offroad
Location: Somerset West, Western Cape 7130
Category: