Overview

Customer Service Advisor – CPT Jobs in Cape Town, South Africa at Digicall Group

Customer Service Advisor – Call Centre

Are you passionate about helping people and delivering exceptional service? We’re looking for Customer Service Advisors to be the voice behind some of the most loved FMCG brands.

In this fast-paced role, you’ll engage with customers via phone, email, and social media—resolving queries, handling complaints, issuing e-vouchers, and coordinating courier services.

What you need:

Grade 12 (or NQF Level
4)

1–2 years’ customer service or call centre experience

Excellent communication skills (verbal & written)

Comfortable working across digital platforms and CRM systems

If you’re a proactive problem-solver who thrives in a dynamic environment and values meaningful connections—we’d love to hear from you.

Note:

Shift work applies based on operational needs.

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Title: Customer Service Advisor – CPT

Company: Digicall Group

Location: Cape Town, South Africa

Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM)

 

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