Overview
Customer Service Advisor Jobs in Umhlanga Rocks, South Africa at CXP are now part of the Huntswood Group
Position: Customer Service Advisor (USA)
Step Into a High‑Energy US Support Role — We’re Hiring!
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor
.
What You’ll Be Doing
- Handling inbound calls and emails from customers with professionalism and empathy
- Providing clear, helpful information with regards to health care.
- Keeping customers informed about different types of health care systems
- Meeting personal and team performance targets
- Growing your skills – with potential for further training on more complex queries
What We’re Looking For
- 1 year customer service experience – USA campaign experience is imperative
- Experience in a Financial Service Environment (Health Care advantageous)
- Excellent communication and active listening skills.
- High attention to detail and accuracy.
- Resilience, adaptability, and a team-player attitude.
- Basic knowledge of CRM systems – or a willingness to learn!
Salary Range And Work TimesCore Behavior
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:
“It’s not just about what we do, but the way we do it. And it’s our values that make us special.”
NB:
All appointments are subject to the positive outcome of pre-employment verification checks
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Title: Customer Service Advisor
Company: CXP are now part of the Huntswood Group
Location: Umhlanga Rocks, South Africa
Category: