Overview

Customer Service Advisor Jobs in Umhlanga Rocks, South Africa at CXP are now part of the Huntswood Group

Position: Customer Service Advisor (USA)

Step Into a High‑Energy US Support Role — We’re Hiring!

Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor
.

What You’ll Be Doing

  • Handling inbound calls and emails from customers with professionalism and empathy
  • Providing clear, helpful information with regards to health care.
  • Keeping customers informed about different types of health care systems
  • Meeting personal and team performance targets
  • Growing your skills – with potential for further training on more complex queries

What We’re Looking For

  • 1 year customer service experience – USA campaign experience is imperative
  • Experience in a Financial Service Environment (Health Care advantageous)
  • Excellent communication and active listening skills.
  • High attention to detail and accuracy.
  • Resilience, adaptability, and a team-player attitude.
  • Basic knowledge of CRM systems – or a willingness to learn!

Salary Range And Work TimesCore Behavior

Huntswood’s employees are described as dependable, driven and collaborative.

The job holder should align to our 6 Fundamental Values:

    “It’s not just about what we do, but the way we do it. And it’s our values that make us special.”

    NB:
    All appointments are subject to the positive outcome of pre-employment verification checks

    #J-18808-Ljbffr

    Title: Customer Service Advisor

    Company: CXP are now part of the Huntswood Group

    Location: Umhlanga Rocks, South Africa

    Category:

     

    Upload your CV/resume or any other relevant file. Max. file size: 800 MB.