Overview
Customer Relationship Management Specialist Jobs in South Africa at MatchAwards
Title: Customer Relationship Management Specialist
Company: MatchAwards
Location: South Africa
The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities in the platform. Training will be provided for qualified individuals.
Responsibilities
Assist customers with profile account set-up via phone, email and chat
Assist customers with learning how to use the platform via phone, email and chat
Basic knowledge of social media, crypto currency and digital wallets
Provide knowledgeable answers to questions about platform functionality & advertising
Work with internal departments to meet customer’s needs
Data entry in various CRM platforms
Qualifications
At least 1 – 3 years’ of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Basic understanding of Web 3.0, blockchain and how to use AI
Proficient in English
Why Apply:
If you’re motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now!
