Overview
Customer Consultant / Credit Consultant at Lesotho Post Bank Jobs in Empangeni, KwaZulu-Natal, South Africa at Selibeng.com
Title: Customer Consultant / Credit Consultant at Lesotho Post Bank
Company: Selibeng.com
Location: Empangeni, KwaZulu-Natal, South Africa
- Opportunities
- Local Jobs
Customer Consultant / Credit Consultant at Lesotho Post Bank
By
Selibeng.com
August 13, 2026
93
X
Job Information
- Job Type: Full time
- Industry: Financial Services
- Work Experience: 1–2 years
- Salary: Paterson Grade B
- Locations: Mapoteng, Katse and Teya-Teyaneng
About Lesotho PostBank
Lesotho PostBank (LPB) is 100 percent owned by the Lesotho Government, and prides itself on being an indigenous bank that is wholly managed by Basotho. It was founded to provide banking services to under-banked and unbanked Basotho in both rural and urban areas, and remains committed to its mandate of answering the challenge of financial exclusion in the country.
Job Description
JOB PURPOSE
To develop enduring and rewarding relationships with customers by effectively selling and cross-selling LPB solutions to meet the needs and aspirations of the customer. To provide customers with excellent service by ensuring that they are served promptly, understanding their needs correctly, and processing their requests efficiently according to LPB Policies and Procedures. To provide face-to-face customer service.
Duties and Responsibilities
- Identifies and utilises opportunities to increase market share.
- Applies product knowledge to achieve sales results.
- Generates leads.
- Ensures readiness to serve customers and maintains a professional appearance when the branch opens.
- Provides customers with solutions and alternatives to satisfy their needs and wants through selling, up-selling, and cross-selling.
- Provides customers with all information required to make an informed decision.
- Helps customers understand how best to use the solutions they have purchased.
- Serves customers promptly and efficiently.
- Provides proper and correct product information to customers.
- Engages with customers in a professional and respectful manner as specified in the service standards.
- Probes to understand customers’ needs and expectations.
- Processes customers’ requests in an efficient and effective manner to avoid mistakes.
- Attends to customer complaints and ensures that they are resolved in a timely manner to the satisfaction of the customer.
- Builds and maintains enduring and rewarding relationships with customers.
- Observes and practices LPB Brand values.
- Treats customer information with the necessary confidentiality.
- Adheres to LPB policies and procedures.
- Executes activities within risk and compliance requirements.
- Provides proper and correct product information to customers.
- Ensures correct and error-free execution of sales and service processes.
- Achieves competence against all key result areas required.
Requirements
Educational Requirements and Experience
- Degree or Diploma in any Business qualification.
- 1–2 years’ experience.
General Knowledge, Skills And Abilities
- Good communication skills.
- Customer service skills.
- Integrity and honesty.
- Speed and accuracy.
How to Apply
We are looking for suitably qualified candidates for the position of Customer Consultant/Credit Consultant.
To Apply, Visit The Link Below
Apply for Lesotho PostBank Vacancies
Comments
- TAGS
- Lesotho Post Bank
X
Selibeng.com
Whether you are looking for your first job, a better job or just want to manage the direction of your career, explore educational opportunities, and/or pursue entrepreneurship, Selibeng.com offers the resources you need to make it happen.