Overview
Customer Care Respresentative Jobs in Cape Town, South Africa at IGrow Wealth Investments
IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for
Customer Care Representatives
to join their team in Cape Town
To qualify for this position, you need:
Matric
Minimum 2 years of experience in a similar role
Excellent communication skills.
Telephone etiquette
The ability to multi-task and stay organized
Familiar with CRM systems and practices.
Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
Experience in the property industry beneficial
Own vehicle
Duties and responsibilities include, but not limited to:
Calling leads generated in the CRM for rentals, vet clients and submit applications for tenancy
Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query
Completing bulk email sends and managing any new application queries coming through via the mailbox
Schedule viewings against the availability shared by Rental Agents
Work from developments that need to get tenanted
Hosting viewings
Title: Customer Care Respresentative
Company: IGrow Wealth Investments
Location: Cape Town, South Africa
Category: Customer Service/HelpDesk (Customer Success Mgr./ CSM)
