Overview
Coordinator – Order Fulfilment.Customer Operations Jobs in Roodepoort, Gauteng at MTN
Mission/ Core purpose of the Job:
To effectively handle service orders from customers to ensure that the delivery of services is completed on time within SLA and creates a positive customer experience. To be responsible for providing sales administrative and customer support, overseeing, and managing order workflows, and resolving order queries, complaints, and escalations as per SLA. The Order fulfilment agent is the central point of communication between Supersonic, third-party partners, and customer. Ensures that orders are handled effectively, errors are promptly addressed, and customer service is maintained by preventing cancellations due to fulfilment issues.
Title: Coordinator – Order Fulfilment.Customer Operations
Company: MTN
Location: Roodepoort, Gauteng
Category:
