Overview
Contracts Manager Inland Region Jobs in Johannesburg, Gauteng, South Africa at Tsebo Solutions Group
Title: Contracts Manager Inland Region
Company: Tsebo Solutions Group
Location: Johannesburg, Gauteng, South Africa
Duties & Responsibilities
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
- Build and maintain strong client relationships through excellent service delivery.
- Manage cleaning materials and stock levels, ensuring timely replenishment.
- Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
- Address HR matters including discipline, grievances, and performance management.
- Conduct regular site inspections to ensure compliance with SLAs and quality standards.
- Support contract retention through consistent service and client satisfaction.
Skills and Competencies
- Strong knowledge of cleaning processes and hygiene standards.
- Ability to interpret SLAs and conduct site audits.
- Basic understanding of HR procedures and labour legislation.
- Proficiency in MS Excel and operational reporting tools.
- Excellent organisational and time management skills.
Qualifications
- Minimum Qualification: Matric / Grade 12.
- Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
- Experience: Proven experience in cleaning operations and staff supervision.