Overview
Content Designer Remote Jobs in Sandton, South Africa at HR Genie
Position: Content Designer – Contract – Remote
Our Client
A global tech firm is seeking a Content Designer to join their team in Johannesburg (Remote) on a contract basis.
We are looking for a Content Designer who is confident in the principles of Content Design, experienced in working with data from User Researchers and Analysts, customer-centric, and capable of collaborating with Product designers to build or optimize customer journeys to meet business and user needs.
This role will be part of our Service Pattern squad, designing reusable, consistent components for use across the business, and our Flex squad, focusing on user journeys that support users in purchasing services or products utilizing EEs financing proposition.
Responsibilities
Design content that meets user needs and is optimized for our digital products.
Work within a multidisciplinary, agile team to develop the end-to-end user experience.
Collaborate with stakeholders to understand business needs and ensure our content is evidence-based, user-centered, and continually optimized.
Utilize discovery and user research methods to identify pain points and user needs.
Ensure legal and regulatory governance and compliance of your content.
Build, edit, and publish content in our CMS platforms.
Represent the design team and advocate for a user-centered approach to all content created.
Experience
Proven 8 years of experience in user-centered content creation and strategy.
Ability to map customer journeys and use insights to identify pain points and user needs.
Experience working with agile, multidisciplinary teams in a fast-paced environment.
Understanding of content publishing processes and various content management systems.
Experience using data and insights to inform decisions and improve content.
Knowledge or experience in designing for inclusivity and accessibility.
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Title: Content Designer Remote
Company: HR Genie
Location: Sandton, South Africa
Category: IT/Tech (Digital Media / Production), Creative Arts/Media (Digital Media / Production)
