Overview
Consumer Educator Jobs in Thohoyandou, South Africa at Findojobs South Africa
Location: Thohoyandou
Time left to apply End Date:
February 22, 2025 (7 days left to apply)
Job requisition  R28918
Job Description
The Consumer Educator role is to deliver effective and high-quality financial literacy to a wide range of consumers in South Africa. The individual will be responsible for forging strong working relationships with a range of stakeholders across various sectors in order to gain access to consumers in the identified target audience, deliver high quality and effective financial education, and provide effective data and reports.
Develop and revise financial literacy content to meet target market needs. Ensure consistency and standardization in the delivery of content.
Develop provincial plans that support the Customer Education strategy developed by the bank, which also align with the requirements of the BBEEE Act Consumer Financial Education Codes.
Build and maintain stakeholder relationships (internal and external) that support the sourcing of consumers for workshops to meet targets.
Continuously assess own performance, seek timely and clear feedback, and request training where appropriate.
Deliver internal and external customer service excellence through adherence to quality service standards.
Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs.
Facilitate relevant, effective, and appropriate financial literacy workshops and presentations.
Ensure collection of good quality and accurate data for monitoring, reporting, and evaluation purposes.
Qualifications and Experience
Minimum Qualification – Relevant Bachelor’s Degree.
Experience – 5 Years’ experience in Consumer Education, Financial literacy content development.
Additional Requirements
In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check.
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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Title: Consumer Educator
Company: Findojobs South Africa
Location: Thohoyandou, South Africa
Category: Education / Teaching, Finance & Banking
