Overview
Consultant: Sales Jobs in Johannesburg, South Africa at Old Mutual South Africa
Job Description
To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.
Responsibilities
- Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
- Telephonically guide customers through the product offering, pricing, terms and conditions.
- Provide accurate and efficient quotations to customers.
- Maintain an agreed lead‑to‑sale ratio.
- Maintain an agreed lead‑to‑quote ratio.
- Maintain an agreed quote‑to‑sale ratio.
- Work scheduled shifts.
- Manage all allocated leads.
- Sell according to agreed targets for the day.
- Maintain a 90% QA average on all calls.
- Accurately and efficiently capture all customer data.
- Finalize calls at point of contact, where possible.
- Forward accurate policy documents to customers within mandated time frames.
- Deal with all customers in a professional manner in strict accordance with the company’s culture, products and quality standards.
- Manage time and workloads to ensure that deadlines and targets are met.
- Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions to recommend the right solution to the customer.
Qualifications
- Matric or NQF Level 4.
- 2 years’ short‑term insurance experience.
- DOFA.
- Credit clear.
- Criminal clear.
Skills
- Accounting
- Action Planning
- Computer Literacy
- Data Analysis
- Database Reporting
- Data Compilation
- Data Interpretation
- Evaluating Information
- Management Reporting
- Numerical Aptitude
- Oral Communications
- Professional Presentation
- Report Review
- Sales Software
- Statistical Analysis Techniques
Competencies
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Tech Savvy
Education
NQF Level 3 & NQF Level 2 – Below school leaving
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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Title: Consultant: Sales
Company: Old Mutual South Africa
Location: Johannesburg, South Africa
Category: