Overview

Consultant: Offer Management Jobs in Johannesburg, Gauteng, South Africa at Road Accident Fund

Title: Consultant: Offer Management

Company: Road Accident Fund

Location: Johannesburg, Gauteng, South Africa

Job title : Consultant: Offer Management

Job Location : Gauteng, JohannesburgDeadline : May 07, 2025Quick Recommended Links

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Key Performance Areas

Offer Management

Quality assure the type of offer made.

Identify and correct any defects in consultation with the originator of the offer.

Provide recommendations to the manager and team leader on settlement offers.

Communicate approved offer.

Request payment to be made.

Exeption Handling

Assess the basis of the rejected offer.

Make necessary adjustment on the initial offer and communicate.

Suspend the claim until the dispute is resolved.

Quality assurance

Ensure that legal costing processes are implemented and maintained at the highest standards.

Maintain the implementation of an unusual occurrence procedures

Administrative support

Document and upload offers on the system.

Adequate provision of administrative support.

Deal with/and respond to correspondence.

Produce documents, briefing papers, reports and presentations.

Assist with typing and editing briefs, technical papers, letters to various parties, and memos..

Reporting

Track and report against set objectives and targets.

Report on emerging risks.

Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.

Follow up and feedback to all stakeholders to keep them updated on the status of a query.

Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/Advanced Diploma in a Health Sciences or Law related qualification.

Experience

Relevant 3 years’ experience in an insurance related environment.

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