Overview
Consultant, Cash/Level 1 Jobs in Durban, South Africa at Standard Bank Group
Position: Consultant, Cash (Level 1)
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.
Job Description
To attend to any cash-related matter (e.g., walk-in customers, ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Minimum Qualifications
Secondary/High school/A levels/Matric
National Certificate in Banking (NQF5 FAIS Aligned Qualification)
Experience
Branch Operations
3-4 years previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling/frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Examining Information
Exploring Possibilities
Following Procedures
Technical Competencies:
Application & Submission Verification (Business Banking)
Banking Process & Procedures
Customer Acceptance & Review (Consumer Banking)
Customer Understanding (Consumer Banking)
Processing
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Title: Consultant, Cash/Level 1
Company: Standard Bank Group
Location: Durban, South Africa
Category: Finance & Banking (Banking & Finance, Bank Customer Service, Banking Operations)
