Overview
Concierge , Summer Season Accommodation Jobs in Richmond, South Africa at The Alpina Gstaad
Position: Concierge (m/f/d), Summer Season, June-September 2025 – Accommodation Available
Location: Richmond
Concierge (m/f/d), Summer Season, June-September 2025 – Accommodation Available
1 week ago Be among the first 25 applicants
Introduction
Join Our Team at The Alpina Gstaad for our summer season, June to mid September 2025. At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.
Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.
Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.
Responsibilities
Support and representation of the Chef Concierge
Leadership and responsibility for the staff at the concierge desk in the absence of the Chef Concierge
Organization and completion of internal and external tasks on behalf of the guests
Point of contact for questions and issues
Responsibility for mail and fire alarms
Forwarding incoming guest messages
Selling hotel services and fulfilling special requests
Ensuring smooth operations at the concierge desk
Professional handling of guest complaints
Adherence to hotel-specific standards and quality management (AMS)
Implementation of the Environmental Management System (EMS) standards
Responsibility for reservations (tee times, taxis, external restaurants, etc.)
Your profile
Education in hospitality management
Experience in a similar position at a comparable establishment
Leadership skills
Fluent in English, and at least one other language (German or French)
Confident and professional communication skills, both spoken and written
Strong knowledge of the local cultural landscape to provide recommendations
Familiarity with all reception processes
Strong organizational skills
Sensitivity to situations and people
Why Join Us? Benefits
At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:
Staff accommodations – different categories within the region are available for our seasonal employees
Customized training programs – both internal and external, to support your professional development
Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback
Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter
Seniority level
Entry level
Employment type
Temporary
Job function
Other
Industries
Transportation, Logistics, Supply Chain and Storage
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Title: Concierge , Summer Season Accommodation
Company: The Alpina Gstaad
Location: Richmond, South Africa
Category: Hospitality / Hotel / Catering (Front Desk/Receptionist), Customer Service/HelpDesk (Customer Service Rep, Front Desk/Receptionist)
