Overview
Computer-Aided Design (CAD) Technical Support Specialist Jobs in Remote at Axiom
Job description: This is a full-time remote contractor position. The candidates are expected to work in the US Eastern time (9:00 a.m. Eastern time till 5:30 p.m. Eastern time) – for 40 hours per week.
Purpose: To be a knowledgeable, efficient and friendly resource for our customers. To ensure our software products are successfully used and our technical support and training exceed customer expectations.
Requirements: The ideal candidate would have the following experience or requirements:
IT Background including Windows HelpDesk
Mandatory – extensive experience with Computer-Aided Design (CAD)
Demonstrating software products to prospects or training customers
Providing technical customer support
Strong problem-solving ability when addressing customer issues
Good ability to learn new products quickly and thoroughly
Documenting customer issues in a ticket system such as HelpDesk
Stable work history and professional appearance
Excellent English communication and interpersonal skills
Delivering product demonstrations on time and to a good result
Training: Paid training will be provided on the products that you will be providing technical support for.
About Us: Visit https://www.axiomint.com/about/
Job Type: Full-time
Pay: R150,00 – R275,00 per hour
Expected hours: 40 per week
Experience:
Computer Aided Design: 2 years (Required)
IT Customer Support: 3 years (Required)
Work Location: Remote
Title: Computer-Aided Design (CAD) Technical Support Specialist
Company: Axiom
Location: Remote
