Overview
Compliance Specialist-Financial Crime Jobs in Cape Town, South Africa at RMB
Compliance Specialist-Financial Crime
Job Description
Hello Future Compliance Specialist
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As a Compliance Specialist in FNB Personal Segment Advisory and Suites, you will be responsible to provide robustregulatory complianceadvice, guidance, and support by monitoring processes and related controls in accordance with compliance methodology and minimum standards.
Deliver against operational and cost targets
Prioritiseresource allocationto minimise and reduce wastage
Monitor costs for the financial year according to the operational plan
Allocate and approve expenditure
Review cost reports and resolve or explain variances to the budget
Identify, control and escalate potential risks that may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Build relationships that allow for the managing of expectations; the sharing of knowledge anddiverseinsights; and the creation of buy-in
Engage in cross-functional relationships to obtain and provide work support
Deliver customer experience excellence aligned to organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive,innovativeand appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Improve business decisions by providing accurate and reliable business intelligence together with analysing trends and data
Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
Research, enable and consult on improvements and opportunities to harness technology and platform enablement
Review existing processes and suggestinnovativeideas to improve and streamline processes to drive efficiencies and minimise redundancy
Monitor customer feedback reports and align processes to maximise efficiencies
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
Ensure implementation of relevant policies, governance and practice standards across the business
Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
Develop an understanding of risks and risk management approaches
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
Educate others and …
Title: Compliance Specialist-Financial Crime
Company: RMB
Location: Cape Town, South Africa
Category: Finance & Banking
