Overview
Commercial Underwriter/Hybrid – UK Jobs in Cape Town, South Africa at Insure Connect Services
Position: Â Commercial Underwriter (Hybrid – UK)
Join our growing teamas a Commercial Underwriter, where you’ll deliver exceptional commercial lines underwriting services to our stakeholders. Your role is vital in retaining existing clients and securing new business, all while supporting the business strategy and maintaining high standards.
This role supports brokers in the United Kingdom. You’ll work normal office hours in a hybrid capacity.
Core Responsibilities
Financial:
Take proactive measures to minimize cancellations.
Achieve and surpass retention targets.
Contribute to reducing general expenses.
Client Relations:
Ensure all communications with stakeholders (clients, account executives, insurers) are accurate, timely, professional, and relevant.
Build and nurture mutually beneficial relationships with both internal and external stakeholders.
Contribute to achieving personal and companyclient satisfactiongoals.
Business Processes:
Uphold company quality standards and regulatory frameworks across various processes, including but not limited to:
General Enquiries:
Address queries related to cover, products, processes, etc.
New Business, Renewals, Endorsements, and Re-broke:
Analyze clients’ portfolios.
Request, obtain, and assess quotes from insurers.
Provide clients with necessary information and documents.
Raise premiums.
Documentation and Filing:
File all relevant documents electronically and in hard copy.
Cancellations:
Follow retention processes.
Cancel policies in the system.
Confirm cancellation requests with clients.
File all relevant documentation electronically and in hard copy.
Refunds:
Raise invoices and request refunds from the line manager electronically.
File all relevant documentation electronically and in hard copy.
Client and TeamCommunication:
Engage in timely and proactivecommunicationwith client account executives regarding portfolio movements and servicing needs.
Ensure productivity and performance targets are met.
Contribute tocontinuous improvementin individual and team performance.
Adhere to company mandates and participate in ad hoc projects.
Report any suspected fraud, misrepresentation, or dishonesty.
Maintain accurate records of all activities.
Learning and Growth:
Embody the ICS Way.
Commit to ongoing self-development.
Share knowledge and insights with the team.
Minimum Requirements:
Matric or equivalent.
Computer literate.
Excellentcommunication skills.
3 – 5 years of experience in a client services/broker environment.
3 – 5 years of experience as a Commercial Lines Underwriter.
Join us and be a part of a growing team, where you will play a crucial role in delivering exceptional claims service to clients in the UK insurance market.
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Title: Commercial Underwriter/Hybrid – UK
Company: Insure Connect Services
Location: Cape Town, South Africa
Category: Insurance, Finance & Banking
