Overview
Commercial Business Development Consultants Jobs in Port Elizabeth, South Africa at ABC Worldwide
The client is seeking a skilled and experienced M365 Grace Period Support Specialist to support German-speaking clients. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in Grace period, which includes any of the following: the existing payment method is expired or declined by the bank. The freelancer will support the customer by assisting them to re-add their payment.
Are you ready to shape the future of technical excellence and customer success? We’re looking for an exceptional person to join our dynamic team.
Qualifications:
What should you have:
Strong command of the English and Spanish language
Superior communication skills including active listening
General knowledge on M365 technologies (Exchange, SharePoint, Teams, DNS, Power Shell, etc.)
Experience with Microsoft 365 web applications and feature sets
Excellent problem-solving skills
Strong interpersonal skills
Persuasion skills are a plus
A positive attitude and the ability to build relationships with clients
Ability to speak a second language may be advantageous
Device Specifications:
Computer that is not joined to another company’s domain nor managed by any remote management inventory systems or tools
Minimum of 8 GB RAM (16 GB is recommended)
Core i3 processor (i5 is recommended)
Minimum of 256 GB Hard disk (256 GB SSD is recommended)
LAN (local access network) required
For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
A minimum of 25 Mbps download speed & 10 Mbps upload speed
No 3rd-party antivirus software installed
Media devices that are Teams compliant
Microphone/headset with background noise canceling (not a phone headset)
Webcam preferably compatible with Windows Hello Technology
Onboarding Steps:
Background check and authorization
Identity check and location check
Live hardware check confirming the technical specifications required for the role
Additional Information:
Competitive Pay
Remote Work
All your information will be kept confidential according to EEO guidelines.
Employment Type:
Contract
Key Skills:
Channel Marketing, Accounting Tally, CSS, Corporate Risk Management, Hibernate, Brokerage
Vacancy:
1
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Title: Commercial Business Development Consultants
Company: ABC Worldwide
Location: Port Elizabeth, South Africa
Category: Customer Service/HelpDesk
