Overview
Collections Consultant Jobs in East London, South Africa at Evolution Group
Responsibilities:
Contact customers via phone to collect overdue payments
Work with customers to negotiate payment plans and resolve payment issues
Use communication skills to build rapport with customers and encourage payment
Document all communication with customers in a clear and concise manner
Meet daily, weekly, and monthly collection targets to earn commission
Work independently, while staying in touch with team leader or manager
Follow up on payment promises and commitments made by customers
Escalate difficult collection cases to the appropriate team leader or manager
Maintain compliance with all collection laws and regulations
Title: Collections Consultant
Company: Evolution Group
Location: East London, South Africa
Category: Finance & Banking, Customer Service/HelpDesk
