Overview
Collections Agent FS mr price Jobs in Durban, South Africa at Mr Price Group
Position: Â Collections Agent FS mr price money
The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies.
Qualifications:
Grade 12
6 – 12 months experience in collections
Strong negotiation skills
Excellentcommunication skills
Knowledge of NCA requirements pertaining to collections and credit control
Understanding of the life-cycle of an account and the collection process
Responsibilities:
Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
Efficiently processing customer refunds, processing and reviewing account adjustments.
Resolving client discrepancies and short payments.
Accurately updating customers’ personal, employment and contact information to maintain their details.
Effectively rehabilitating customers through excellent customer service standards.
Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.
What’s in it for you?
Achieve your targets and enjoy uncapped incentives.
We offer extensivelearning and developmentopportunities to help youadvance your career.
Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company.
Build yourfinancial securitywith the long-term growth of your shares.
Vibrantwork environment- join adynamicand energetic team where every day is a new adventure.
Health andwellnessprograms: stay healthy and happy with our comprehensivewellnessprograms and benefits.
Recognition and rewards: get recognized and rewarded for your achievements with ourexcitingincentive programs.
#J-18808-Ljbffr
Title: Collections Agent FS mr price
Company: Mr Price Group
Location: Durban, South Africa
Category: Customer Service/HelpDesk
