Overview
Coffee Technician Jobs in Cape Town, South Africa at Red Ember Recruitment (PTY) Ltd
Red Ember Recruitment is looking for Coffee Technicians to join their offices in Cape Town.
General:
Required to do tool checks & where applicable (Responsible for “lost” tools)
Perform any other tasks as instructed by National Coffee Manager
Operational assistance and guidance to Customer on equipment
Groomed well and vehicle kept clean and neat to meet professional image for the business.
Promote company ethics and values at all times.
Announcing him to management of establishment with explanation for purpose of visit
Work Standby as required from time to time
Stick to route planned as per Brew Coffee SLA
Technical & On Site
Duties :
Repair Faulty Equipment
Fault Finding – Intermediate to Advanced – mechanical, electrical, hydraulic & software related
Testing all equipment to ensure it is mechanically, aesthetically and functionally acceptable
Calibrating and or programming of equipment to ensure the right quality of coffee products is produced
Install Beverage Equipment & Test with Product before leaving Custome
Upliftment of Equipment
Clearly communicate Fault on Equipment & Corrective action taken to Manager on site
Inform field service coordinator OR technical support manager of updates or returns
Escalate any problems i.e. wrong address, site not ready, no product etc. to T.S.M. immediately
Phone for assistance from Internal Specialists when struggling to Repair equipment within reasonable & acceptable time
First time repair of equipment
Preventative checks & repair on equipment
Equipment Specific Requirements:
The Technician must have basic, intermediate & advanced skill within the items and machine listed below
Advanced skills as defined below:
Detailed knowledge on machine functions and specifications i.e. capacity, brew time, electricity requirements etc.
Advanced knowledge of water and coffee cycle
Ability to program advanced parameters and set the machine according to customers drinks specifications
Knowledge of electric circuits also using Multimeter to test
Knowledge of hydraulic circuits
Able to strip & re-assemble machine components
Understanding and measuring of Extraction through machine
Methodical understanding of brew process, water in – coffee out
Fault finding mechanical & electrical & programming related
Understanding of components & specifications such as switches, fuses, timers, inlet valves, element etc.
Calibration of machine
Basic understanding of electronic process during selection cycle.
Detailed knowledge of installation procedures on equipment
1.1 Filter Equipment – Pour over
1.2 Filter Equipment – Plumbed
1.3 Filter Equipment – Electronic
2.1 Juice Machine
–
2.2 Slush Machine
2.3 Juice Machine – Plumbed/Electronic
3.1 Grinders – Manual
3.2 Grinders – On Demand
4.1 Espresso Machines – Manual
4.2 Espresso Machines – Semi Auto
4.3 Espresso Machines – Semi Auto Electronic
5.1 Liquid Machines – Tanked
5.2 Liquid Machines – Plumbed Offic
5.3 Liquid Machines – Series 100 (old version)
5.4 Liquid Machines – NG Series
6.1 Vending – Office Tanked & Plumbed
6.2 . Fully Automatic Equipment
Requirements
2 – 4 years experience maintenance and repairs on coffee machines.
Matric
Valid drivers
Proven work experience as a Coffee Machine Technician or similar role
Knowledge of mechanical and electrical systems
Ability to troubleshoot and repair issues
Good communication and customer service skills
Benefits
Company Vehicle.
Title: Coffee Technician
Company: Red Ember Recruitment (PTY) Ltd
Location: Cape Town, South Africa
Category: Manufacturing / Production (Maintenance Technician / Mechanic, Installation Technician)
