Overview
Cluster Sales Manager – Corporate Jobs in Johannesburg, South Africa at Accor Hotels
Company Description
Joinus at Accor,wherelife pulseswithpassion!
As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating andchallengingthe status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strongrecognitionfor your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable andimpactfulexperiences for your customers, for your colleagues and for the planet.
Hospitalityisaworkofheart,Joinus andbecomeaHeartist.
Job Description
Sales Manager
Develop strong, secure and productive business relations with all companies within the portfolio under the geographic/market segment allocated.
Maximize occupancy and average rate of hotel through creative and selective selling.
Service needs of customers by attending to all requests promptly and efficiently within 24 hours.
Be the one point contact from the Sales team with the external client he/she is dealing with and handle responsively any escalations relating to the concerned client.
Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
Pursue new market segments to secure sales and prepare proposals for consideration.
Be totally familiar with hotel products, rates, and promotions at all times.
Prospect new customers and manage/develop existing ones with effective multi-department selling.
Provide ongoing market intelligence by monitoring business sources and segments.
Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
Represent hotel at functions and other related events as directed.
Positively communicate the hotel image to existing and potential customers at all times.
Ensure that revenues and/or cost controls are maximized through proactive actions rather than reactive management.
Report on trends in the industry and local markets.
Maintain a calendar allowing you to meet all established deadlines and planned sales trips.
Maintain accurate information on all new and ongoing leads and accounts, including solicitation efforts.
Establish and sign contracts considering the official Rate Policy in coordination with the DOSM.
Special deals (out of guidelines and rate policy) must in any case be discussed, coordinated and approved prior to offer with the hotel’s management.
Ensure that targets set by the hotel are met consistently.
Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state …
Title: Cluster Sales Manager – Corporate
Company: Accor Hotels
Location: Johannesburg, South Africa
Category: Sales, Hospitality / Hotel / Catering
