Overview
Client Support & Admin Coordinator (Remote, South Africa) Jobs in Johannesburg, Gauteng at Everything Seeds
Full Job Description
Client Support & Admin Coordinator (Remote, South Africa)
Full-time | R25,000 – R30,000/month | UK hours (9am–5pm)
About Us
We’re a certified B Corp based in the UK, specialising in eco-friendly promotional merchandise. Our products include seed paper, wildflower seed bombs, and grow-your-own kits – all designed to help businesses promote themselves sustainably.
We work primarily with promotional merchandise distributors across the UK and supply products to both local businesses and global brands.
We’re a small, fast-moving team that values clear communication, high standards, and doing things properly. Everyone pulls their weight, supports each other and takes pride in their work.
The Role
This is a full-time, long-term role supporting the day-to-day running of the business.
It’s a mix of client support and administrative coordination. Around 60% of your time will be spent managing incoming orders, replying to emails, answering phone calls, and handling client queries. The rest of your time will be spent supporting the Sales Director with various admin and coordination tasks.
You’ll be the main point of contact for our clients and will work closely with both our UK warehouse team and internal systems to keep everything running smoothly.
The role suits someone who is organised, detail-driven and happy to take ownership. Much of the work is repetitive and focused, so it’s important you’re someone who thrives on structure and consistency. Over time, there is scope to take on more responsibility and grow with the business.
Key Responsibilities
Client & Order Support
Manage and process incoming orders using internal systems
Monitor the shared inbox and respond to emails clearly and professionally
Speak with clients on the phone to provide updates and resolve general queries
Deliver a high standard of customer service across all communication
Admin & Coordination
Work with our UK warehouse team to prioritise and track production
Keep pricing and product data accurate and up to date
Support basic bookkeeping tasks (e.g. uploading receipts)
Help send out samples and assist with CRM and campaign admin
What We’re Looking For
4+ years in admin, client service or operational support
2+ years working with UK-based clients
Excellent written and spoken English
Confident and professional on the phone
Very high attention to detail and strong common sense
Tech-savvy and confident using tools like Google Drive, Outlook, RingCentral, and internal business systems
A reliable home working setup, including fast internet and an inverter
Comfortable with repetitive tasks and focused daily workflows
Looking for a long-term, full-time role with no side jobs or freelance work
Pay & Benefits
R25,000 – R30,000/month depending on experience
Paid annual leave
Performance-based bonus
Annual pay review
Fully remote
Working Hours
Monday to Friday, 9am–5pm UK time (adjusts slightly during daylight savings)
Job Type: Full-time
Pay: R25Â 000,00 – R30Â 000,00 per month
Application Question(s):
How many jobs have you held in the last 5 years?
Why does this specific role appeal to you, and what do you think you’d bring to it?
Are you able to work full-time, Monday to Friday, 9am–5pm UK time, with a stable internet connection AND an inverter
Are you confident speaking to UK-based clients on the phone in a professional and friendly manner?
Experience:
working directly with UK-based clients: 2 years (Required)
admin, client service, or operations: 4 years (Required)
Location:
Johannesburg, Gauteng (City of Johannesburg) (Required)
Work Location: Remote
Application Deadline: 2025/07/16
Title: Client Support & Admin Coordinator (Remote, South Africa)
Company: Everything Seeds
Location: Johannesburg, Gauteng
Category:
