Overview
Client Solutions Manager, CPG – Business Solutions Jobs in Johannesburg, South Africa at TikTok
Position: Â Client Solutions Manager, CPG – Global Business Solutions
Responsibilities:
Manage and grow post-sale client relationships with advertisers of all sizes
Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
Work with internal teams to guide inventory allocation
Monitor and analyze ad campaigns, and proactively take initiative to improve results
Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
Proficient in campaign management, setting up andoptimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
Share marketplace feedback and guide our advertising strategy
Support and work with sales team on pre-sale research and pitch
Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, incollaborationwith the sales team
Minimum Qualifications:
Experience in account management/client services roles in digital marketing
Experience managing performance advertisers with a deep understanding of their challenges
Ability to analyze data and identify insights to assess campaign performance
Experience working with clients in CPG
Proficient in English
Preferred Qualifications:
Proactive attitude with excellentproject management, organizational, andanalytical skills
Ability to travel domestically and internationally as needed
Agency experience is a big plus
Tik Tok is committed to creating aninclusivespace where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
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Title: Client Solutions Manager, CPG – Business Solutions
Company: TikTok
Location: Johannesburg, South Africa
Category: Marketing / Advertising / PR, Sales
