Overview
Client Service Representative Jobs in Johannesburg, South Africa at MotoVantage
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.
Dear Future Client Service Representative Administrator,
Moto Vantage, formed through a partnership between First Rand Group and The Hollard Insurance Company, brings youinnovativevehicle insurance products at competitive prices as add-ons to any finance agreement.
Are You Someone Who Can
Handle Client Queries.
Take telephonic calls totaling 100 p/d.
Process Documents and Administration.
Effectively handle queries professionally.
Liaise with the general public, corporate & internal staff.
Use questioning and listening skills that support effective telephonecommunication.
Apply appropriate actions to effectively control a telephone call.
Effectively deal with job stress and irate customers.
Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Perform other Adhoc duties.
You Will Be An Ideal Candidate If You
Have Matric.
Possess Call Centre courses/certificates (advantageous).
Are Fully Computer Literate.
Have 3 – 5 Years Call Centre Experience (mandatory).
Have knowledge of the Motor Industry (advantageous).
Have previous administrative experience in a similar position (advantageous).
You Will Have Access To
Opportunities to network and collaborate.
Achallengingworking environment.
Opportunities to innovate.
We Can Be a Match If You Are
Deciding & Initiating Action.
Adhering to Principles.
Coping with Pressure & Setbacks.
Delivering Results & Meeting Customer Expectations.
Are you interested to take the step? We look forward to engaging with you.
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment andadvancementof individuals with disabilities. In order for us to fulfill thispurpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below: 19/02/25.
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Title: Client Service Representative
Company: MotoVantage
Location: Johannesburg, South Africa
Category: Customer Service/HelpDesk, Finance & Banking
