Overview
Client Service Officer Jobs in Centurion, Gauteng 0172 at Paws Park Midstream
Introduction
Paws Park located in Midstream, Centurion consists of a passionate and dedicated team providing exceptional care and service for dogs and their owners.
We require the services of a skilled and enthusiastic administrative professional to join our team.
Duties & Responsibilities
1. Handle general office administration duties (e.g., bookings (online or at office) filing, answering phones and managing emails).
2. Provide excellent customer service both in-person and over the phone, addressing inquiries and concerns promptly.
3. Assist with online accounting tasks, including following up on arrears, client database management, etc.
4. Maintain and organize customer files, booking schedules, and pet information. Hardcopies and cloud based.
5. Manage and update our social media and google pages.
6. Health and Safety Officer for the business.
7. Occasional care of dogs during peak periods.
Desired Experience & Qualifications
a) Matric (Grade 12) or equivalent qualification.
b) Advancedexperience in office administration, customer service, and accounting.
c) Proficient in Quick Books or similar accounting software and MS Office (Word and Excel).
d) Experience managing a app based booking system like KennelBooker will be beneficial.
e) Strong organizational skills and attention to detail.
f) Excellent communication skills with a focus on customer satisfaction.
g) A genuine love for dogs.
h) Ability to work both independently and as part of a team
i) Ability to follow instructions accurately
j) Proactive, well-organised, and able to take initiative
Job Type: Full-time
Pay: From R55,00 per hour
Expected hours: 40 per week
Work Location: In person
Application Deadline: 2025/05/21
Title: Client Service Officer
Company: Paws Park Midstream
Location: Centurion, Gauteng 0172
Category:
